1. Service Engineer

주요업무:

- Carry out engine product trouble shooting, routine maintenance & components investigation.

- Execute warranty, commissioning work & supervision of Field Service.

- Perform system upgrade for both control and mechanical system

우대사항

전기/전자 전공자 및 관련 계통 경력자 우대

육상 근무 유경험자 우대

자격요건

- 교육: BSc in Mechanical, Marine, Electricity & Electronics or Mechatronics Engineering

- 경력: At least 3 year experiences of similar tasks

- 역량:

a. Good command of English & Japanese

b. Ability to work on the engines with engineer background

c. Knowledge of machinery/field service work experience

2. Field Service Coordinator

주요업무:

- Deploy appropriate manpower in the right place, at the right time

- Handle guarantee claim/complaint letter from customer or Product Companies

Responsibilities:

- Arrange field service inquiry, planning man-power for field service and warranty works, request necessary sub-contractors for field service

- Job wise technical feedback to customers and Product Companies

- Checking & verification of the job result / time sheet / technical report

- Handling field service work card

자격요건

- 교육: BSc.or MSc. degree in Engineering or same level experience

- 경력: More than 3 year experiences of similar tasks or Field Services

- 역량:

* General skills:

a. Good command of English & Japanese

b. Co-operative skills

c. Communication skills and Customer relations

d. Negotiation skill

e. Reporting skills

f. OpExS / Quality and environment

* Professional skills:

a. Engineering knowledge

b. Field service experience

* Management & Leadership Competencies:

a. Problem solving and decision making

b. Leading people / Team building

c. Communication

3. Field Service Resources Team Leader

주요업무

- Lead and manage assigned activities and organisation in accordance with strategies to reach quality & efficiency targets as well as ensuring of customer satisfaction

- Create the action plan for relevant organisation in line with business strategy and implement assigned actions

- Ensure that technical and operating issues/tasks are solved in optimised way

- Keep and maintain targeted business KPIs/PPIs in responsible organization

Responsibilities:

- Managing and ensuring the FS resources availability for FS activities

- Developing competences and related trainings for FS resources

- Supporting technical issue/solutions in service business activities

- Planning and budgeting the FS Capex (Tools, Machine, Hardware and etc.)

- Managing customer relationship & satisfaction with CROL

- Searching and developing new business/service categories in local

- Working in accordance with business as well as Quality, Health, Safety and Environmental guidelines

- Monitoring and reporting business performance with FS resources

- Maintaining/updating all of personnel documentation for required FS activities

- Controlling rework/non-conformity issues with related parties

- Keeping optimum BR,UR,IUR KPIs.

자격요건

- 교육: BSc.or MSc. degree in Engineering or same level experience

- 경력: More than 5 year experiences of similar tasks

- 역량:

* General skills:

a. Good command of English & Japanese

b. Cost awareness & effectiveness

c. Cultural knowledge

d. Financial knowledge

e. Local legislation & labor laws

f. Negotiation & Presentation skills

g. Reporting & analysing skills

* Professional skills:

a. Marine industries background is preferred

b. Field service work experience is mandatory

c. Engineering knowledge/technic is mandatory

d. Contractual skill

e. Product knowledge

f. System and solution knowledge

* Management & Leadership Competencies:

a. Change management

b. Strategic planning and target setting

c. Team building

d. Communication

e. Management skills

f. Problem solving and decision making

◈ 접수방법: 이메일 접수(application@wartsila.com)

◈ 담당자: 김현주 (hyunjoo.kim@wartsila.com), 051-329-0513

◈ 전형절차: 서류전형→면접전형→신체검사→채용확정

◈ 합격자 발표: 개별 통보

◈ 발표방법: 면접 일정은 합격자에 한해 개별 통보

◈ 제출서류: 이력서(첨부파일) 및 자기소개서(자유양식) – 영문 필수

◈ 근 무 지: 고베 또는 도쿄

◈ 복리후생:

- 주5일 근무, 휴가, 사회보험 등 바르질라재팬 사규에 따름.